Bliss Computers (aka East Coast LCD) complaints
Oct
11
2010
Bliss Computers (aka East Coast LCD) – false advertising / misdirection
Advertising on pricegrabber as amazon marketplace seller; Bliss Computers advertised they had "notebooks" for sale on amazon.com in September of 2010. The sale link went to amazon.com where the laptop ad was replicated. When item was shipped, it was a replacement LCD. Company will refund %80 of sales price but none of shipping either way. Customer is out 20% of payments for restocking fee and all shipping charges (40% of payments). Bliss Computers (East Coast LCD) and AMAZON.COM acknowledged this happened to at least 3 people in September before PriceGrabber and Amazon.com removed the ads. PriceGrabber did not respond to email inquiries. Below is the ad that ran on Pricegrabber and Amazon.com Marketplace: (notice no mention of replacement LCD screen) Sony VAIO SZ645P3 Notebook Intel Centrino Duo Core 2 Duo T7500 2.2GHz - 13.3" WXGA - 2GB DDR2 SDRAM - 160GB HDD - DVD-Writer DVD-RAM/±R/±RW - Gigabit Ethernet, Wi-Fi, Bluetooth - Windows XP Professional - MPN: VGNSZ645P3 Add Sony to Favorites Sold by: Amazon.com Marketplace See all-time ratings 12 Reviews See Price History Price: $114.99 Tax: No Tax Shipping: $9.48 Zip: 48201 Total Price: $124.47 SEE IT Product Details Description: The slim, lightweight VAIO SZ645P3 Notebook delivers an inspiring blend of mobile design, cutting edge performance and contemporary style. With a 13.3" widescreen display, an Intel Core 2 Duo processor, a revolutionary Hybrid Graphics System and more, you can work faster, play longer and get more from every moment.
This is not a scam. The issue here is not bliss, it is the consumer with an IQ of 20 dumb enough to buy a product which is CLEARLY an LCD screen, and expect a laptop.
In my experience, Amazon customers are 35% more likely to send back working merchandise or order incorrectly than an eBay or website customer. They are a lower class of consumer. Ask people who sell on all three mediums.