When Calling Customer service for over two year now it takes over a hour for someone to pickup the phone and help you! Easy to prove just call customer service and lay down the phone and come back in a hour and it is still playing that awful music! And...

T-mobile ran a valentines day promo on Saturday/Sunday 12/13 February 2011; free phone with an upgrade-eligible account; so my wife and I went and got a new phone. However, we didn't like the new phone, so we went back on Sunday to exchange with a...

I HAVE BEEN A T-MOBILE PREPAID CUSTOMER FOR A NUMBER OF YEARS NOW. BUT ON MONDAY FEBRUARY 7, 2011, I DECIDED THAT I WAS TIRED OF BUYING PHONE CARDS, BECAUSE I SPEND OVER ONE HUNDRED DOLLARS A MONTH PURCHASING PRE-PAID CARDS. I DECIDED TO CONVERT OVER T...

I ordered a NOKIA 2330 BLACK KIT Mobile phone on 2/4/2011 and the order is not yet shipped till today (2/11/2011). When I talk with the customer service on phone, they keep saying that they had to close their warehouse due to severe cold and snow. ...

I received an SMS from Ivusu Motivations saying: Welcome to Ivusu motivations, SMS cost R2mth. SMS Stop to 41360 or Call 0860181187. For T&C go to I make it a point to never enter my phone number on any SMS Lines or Online cont...

TMobile made errors on a closing bill charging me $560.00 . I called and the adjustments were made, the total of the bill was 254.00. I approved the withdrawal of 254.00. I checked my account later and $560 was taken out. I called and was told it would...

January 20, 2011 Dear T-mobile, I am a loyal customer at T-mobile for a year. I am extremely saddened by the customer service of this store. The time was 6-7pm on January 19, 2011 with the incident occurred. North Ave & Clybourn Ave (9931) 8...

selling a phone with 2 year contract .. that was not even offerd with contracts.. … and i cust service… i called you all day every day you guys are all i did cawll begging for help ..i will contenue to call try to get help … its a game now .. y…

When my contract was up on December 10, 2010 I called to have both my phone lines cancled T-mobile made it extremly diffcult and transfered me to three different departments before I was told my lines would be canceled. I recieved a bill a few weeks la…

When my contract was up on December 10, 2010 I called to have both my phone lines cancled T-mobile made it extremly diffcult and transfered me to three different departments before I was told my lines would be canceled. I recieved a bill a few weeks la...

When my contract was up on December 10, 2010 I called to have both my phone lines cancled T-mobile made it extremly diffcult and transfered me to three different departments before I was told my lines would be canceled. I recieved a bill a few weeks la...

For several months I have received letters from T-Mobile and now their collections agency asking for payment of a cell phone bill. I have responded by writing to them and telling them I have never had a T-Mobile account and that I do not acknowledge th…