I have been with AT&T for a very long time, to many years to count. With Verizon comming out with the Iphone4 and to see what how their pricing stacked up with AT&T I went to their store in Stockton on Pacific Ave. I walked in and it was not busy, I gr...

Verizon Fios has been a huge headache for us. They constantly charge us for the services we did not request for. I dont know how they can do that. If we are not careful with our bills, we would pay thousands of dollars a year for unwanted services. They ar...

I have been trying to get a charge off cleared up for months. Verizon charged me for two DSL lines when i have one home then sent the information into collections Will someone from Verizon DSL please try helping me with this? I want to clear up my cre...

Upon noticing unauthorized charges for services I neither request nor received "14.95 for Info Techno MthlyFee" on my VERIZON home phone bill for November 23 and Dec 25, I contacted Verizon on February 16 at 1-800-837-4966 but was told that t...

Saturday (5 Feb 11) morning when I needed to complete some work-related tasks on my personal computer, I was unable to connect to the Internet. Because not being capable to connect is an on-going issue in our apartment complex, I thought that the issue wo...

If you have something to discuss with a customer service rep, be prepared to spend at least 5 minutes navigating a pointless and poorly designed phone tree. It will take holding for another 20 minutes before reaching a person, then I was told that my c...

I have been with Verizon since the forced switch over with Alltel several years ago. I have had the same phone since 2004 and have not been under contract at all since 2006. I recently switched over to another cell phone company and learned that anothe...

A scheduled repair ticket was filed for a Verizon technician to show up at my home bewteen 8 am and noon today. The repair ticket was fully set up and a record made for their system. The repair technician never showed up. This is a telephone line reser...

Verizon, with who I have never had an account with, sent me a bogus bill for $138.74. When I refused to pay it and asked them to send me an explanation, they sent the bill to I.C. Systems, Inc. (a collection agency) to try and get me to pay it. I have ...

CUSTERMER SERVICE IS THE WORST.THEY PUT YOU ON HOLD 30 MINTUES PLUS THEN HANG UP ON YOU.THEY HAVE NO IDEA WHAT THEY ARE DOING. THEY SAY THEY WILL FIX PROBLEM BUT DONT, I HAVE CALL 12 TIMES FOR ONE PROBLEM, STILL NOT RESOLVED, MY WIFES GRANDMOTHER, IS O...

Way over priced, horrible customer service, used car salesman tactics.Ill give you a freephone if you sign a 2 year 4800-6400 dollar contract.If i choose to over bill you. You will pay or you can pay a 200 per line disconect fee.in my case 800.00. I sh...

purchased the casio "rock" a little over a year ago. Supposed to be heavy duty for construction types. However, at 9 months the data port failed. The factory was only for 1 year. They replace the phone for free. However, unbeknownst to me the wa...