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Posts tagged: Verizon Wireless

Feb 22 2011

Verizon Wireless – cell phone

I recently bought the droid x after having software issues with the droid. I asked Verizon if they had a 4g phone or if they were expecting any soon. Verizon stated no. 60 days after I bought the deli x a 4g phone comes out on the market. Verizon...
Feb 21 2011

Verizon Wireless – Worst Customer Service EVER!

1. Contacted Verizon to change my phone number to my new zone code, was told it was no problem but it's greatest to change it on the 7th of the month so there won't be any pro-rated charges. Whatever, that's what I did. 2. On February 7th, I...
Feb 18 2011

Verizon Wireless – Bad Phone & false information

I bought the first Droid from Verizon, I had trouble with the phone and I was sent 3 replacement phones. When I asked about a different model I was told I could upgrade at my expence. The phone was expensive and I just wanted a phone to work, finall...
Feb 18 2011

Verizon Wireless – REMOVED MOBILE TO MOBILE

2/18/11...THIS MORNING I DISCOVERED THAT MY PEAK MINUTES EXCEEDED MY 700 PLAN (1725 USED) AND I STILL HAD TIL MARCH 5TH !!! I CALLED VERIZON ONCE (10 MIN), TWICE (15 MIN) AND THEN A THIRD TIME (25 MIN) AFTER DISCOVERING THAT WHEN I CHANGED MY PLAN AT T...
Feb 10 2011

Verizon Wireless – This account is not mine

This account is not mine. It has been reporting on my credit since 05/2009. I have never opened an account with Verizon. I have additionally never opened an account in 05/2009.
Feb 08 2011

Verizon Wireless – Customer Service Failure

I *will* be cancelling my contract & taking my business elsewhere, & you can bet I will be informing anyone thinking of switching to Verizon of my experience. Friends of mine have been dropping Verizon left & right due to the fact that just...
Feb 08 2011

Verizon Wireless – Wireless Internet Service

I've been with the company for many, many years. I started out with a home phone, then transitioned to a cell phone, all with the company. Last week (Thursday, February 3, 2011) I added wireless Internet service and they charged me immediately f...
Feb 08 2011

Verizon Wireless – Billing

I've had it with Verizon. For months now I've tried to resolve a billing/credit issue to no avail. The verizon folks I speak with effectively "lie", telling me that they will get something resolved and the resolution doesn't ha...
Feb 07 2011

Verizon Wireless – Excuse Me? Worst Customer Service Ever

For at least the past ten years, I have been a Verizon Wireless customer, & until recently, I have never had an issue with this company. Their plans have great pricing, the coverage in my zone is impeccable, & the representatives in the store ha...
Feb 06 2011

Verizon Wireless – Customer Relations

*** BEWARE OF VERIZON WIRELESS LOCATED ON NORTH GREEN RIVER ROAD, EVANSVILLE INDIANA *** Keep away from the Evansville Indiana Verizon Wireless store located on North Green River Road. The store manager does not support his sales team and refuses to ...
Feb 06 2011

Verizon Wireless – False Information

Keep away from the Evansville Indiana Verizon Wireless store located on North Green River Road. The store manager does not support his sales team and refuses to back what the customer is told. Taking this to the superior Business Bureau was worthless as...
Feb 06 2011

Verizon Wireless – Willful Incompetence

In October of 2010 I added a second line to my Verizon account. The phone that the local Verizon dealer gave me would not hold a charge for more than 2 hours, it was defective. I took it back to the local dealer and they told me a new phone would be se...