I ordered a six piece leather sectional sofa in October 2010. In late December I received 4 of the 6 pieces. Shipping company's receipt showed that only 4 were to be shipped. I called Bari to let them know 2 pieces were missing. Since then I've had to call at least a dozen times. I'm now told that I can expect the 2 pieces to be delivered sometime in March 2011, more than 5 months after the order was placed. I'm not holding my breath. Terrible customer service.

Very unprofessional business. She will waste aspiring model's time and cash. She wasted my time, now I'm trying to find another modeling agency to model for now... But it's hard to trust. Do not go to the company. The model pictures I paid for looks cheap. Sabrina, the owner, has a very bad and unprofessional attitude, doesn't know how to do business with models and their guardians. Other businesses look down on her business because of the reviews they received about her by word of mouth. The fakest person I've ever met. Smiles in your face, but then talks about the models behind their backs. This is not a good role model and business woman. Never met a kind of "business" like this one before. Will never go back. I believe you can find a superior modeling agency than this one!

I was presurred into starting immediately before my OSAP was completed and it all went south from there.. My OSAP was screwed for months, the course book are riddled with typographical errors. We were given sub-standard and obsolete equipment to work with that was prone to errors from age. 10GB IDE Hard Drives are obsolote and most are at the end of their lives, yet when your work is lost, it's ohhh well here.. and back to your P3-733 (if your lucky) to install Server 2003 all over for a second time only to crash for a second time because the hardware is old and obsolete. My funds were not coming for books so I resorted to .PDF's (the school's advice was get a job, meanwhile I applied for OSAP to cover tuition and books and am on ODSP and not capable to work.) I was repremanded of course... I am not going to list every detail here but somebody has to do something about there so called "Colleges" destroying the lives and hopes and dreams of the poor who are trying to get ahead...

My spouse is active duty military and we received orders to go from NC to CA. I contacted Stateway Auto at the end of Oct 2010 for a quote to ship my car on Dec 17, 2010. The quote process was quick and efficient. After a few days, and more decisions that were made in order to make our go successful, we chose to ship my husband's truck instead of my car. I called my quote rep, David, and was unable to reach him by telephone, so I left a message. After a few hours, I called back and spoke to a completely different person who re-ran the quote, assured me that shipping over the holidays was done all the time, and took a $165 deposit on my credit card. I did not hear back from this company at all regarding this order until my husband tried to reach them on Monday the week of shipping. Meanwhile, I have now went to CA, my husband has temporary duty in New England, and my parents have agreed to help us, if needed, from VA. He had not heard from them or a driver regarding our scheduled pick up day or time. I started calling and emailing this company, too. I connected with a live person at Stateway Auto by Wed of that week. My rep, David, has now told me that there is a problem with the order and that I have been passed to his supervisor, Susie. I spoke with Susie. She spent about 30 mins on the phone with me explaining the car shipping process and apologizing for having our order slip through the cracks. She is honest with me and tells me that since it is now one week before Christmas, it is very likely that our car will not ship. And given the New Year holiday right around the corner, it is additionally likely that it will not ship until early Jan. She recommended, and I agreed, to let our order stay on their books until Dec 27, 2010 when she would follow up with me about a path forward. On Dec 27, 2010 I found it very hard to reach Susie and when we did finally connect on the phone there was no new information. My husband and I were starting to get concerned that our car would not be here in time for him to report to his new JOB and we needed a car. I called and emailed David and Susie during the next few days and received no response. Given our situation, we chose to go ahead and buy another car. My parents in VA have agreed to car sit for us while we are in CA…so we have now chose NOT to ship the truck. We needed our 2nd vehicle and that is why we made arrangements to ship it w/Stateway Auto. I spoke to David on Dec 29, 2010 and questioned to get our full deposit refunded and the order canceled. On Jan 4, 2011 I had no refund or confirmation that our order had been canceled. I called and spoke to David. David said that he needed supervisor approval to generate the refund and that had not happened yet. On Jan 5, 2011 I received an email confirmation from David that our refund amount of $145 will be refunded. I emailed him back and questioned him why I was not getting my FULL refund of $165. I never heard back from him. I started pursuing complaints through the superior Business Bureau about Stateway Auto. Once I found the management contact name and telephone number at Stateway Auto, I contacted that number to fully tell our situation and the fact that I will be writing a negative review about my entire experience. I spoke with a well spoken lady, Suzanne Bennett. She and I spent 30 minutes on the phone discussing my entire situation. She recognized that our situation was handled poorly and assured me that the $145 refund amount was a mistake and I would be getting the full $165 refund. She additionally informed me of how an order is supposed to be handled from quote to completed shipping. Our order did NOT get processed as outlined by this company procedures. I do not know where the problem in this organization lies. I can tell you that trying to reach our executive, David, and the supervisor, Susie, by telephone and email was very hard and frustrating. As an active duty military family, we depend on companies and people to help us go frequently with as much success as possible. Any go from an apartment across town to moving across the globe is stressful. We make many decisions leading up to, during, and after the go of our household goods, children, pets, and cars. It is very disappointing to have made a choice early in the moving process and have it not work out at all. I am very frustrated that we finished up buying a second car, asking my parents to add a 3rd vehicle to their lives, having my parents drive and maintain our car, and at the poor customer service received by the company. I will not recommend the company to our military co-workers (active and retired) and will not recommend them to family and friends.