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Feb 22 2011

Basic Car Parts – Sent incomplete parts

One month ago I ordered truck doors from basic car parts.com i finally recieved them after a month one door was complete, the other is missing half the parts, they don't reply the phones or e-mails (what a surprise) since they didnt before either, while I was waitng for shipment. This is the absolute worst company I have delt with in 15 years of classic car parts searching. the prices are way to high and they dont ship what they tell you they would. my calls and emails go unheeded. go somewhere else! and please check them out first!
Feb 11 2011

Basic Car Parts – Will not reply phone calls

the company is terrible at answering or returning phone calls. first, they got the shipping address wrong, then never called, saying it was shipped, but never was! almost a month later i still haven't recieved the parts. and of course, they still are not calling me back or even answering their phones! I would not recommend them to anyone! you can and should check elsewhere, you can get the parts cheaper. How maqny times do you have to try to call them? I have tried for the last several days. No answer. None of their numbers will take yoy to anyone who answers.