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Feb 22 2011

FRYS ELECTRONICS – Laptop Repair lost in purgatory

Insurance does not provide a loan. My LENOVO G530 has been with Fry's since 12/31/2010. Each time I called the Tech tells that the person working on my lap discovered the problem and then reads to me the same notes that were written the day I dropped off the laptop. I called to weeks later I am read the same information, but now they have to order the part. A week later they can not order the part but must return it to the manufacture. The next week it is still somewhere and a Fry's employee tells me that am eligible for a loaner. This week I called to confirm and was informed that the Fry's employee was in error. The laptop will need prayer to be released.