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Feb 14 2011

The Walt Disney Company – Disney Doesn't Listen to Fathers

The recent article by ABC News (owed by Walt Disney) totally disregards the father-child relationship in the breakup of the family. Fathers and kids deserve Disney's equal consideration, not stock complaints and lambasting. The complaints noted in the article are a common, everyday occurrence for divorcing fathers yet that viewpoint is totally left unmentioned. Shame on you Disney. Why are your views father hateful? See the ABC article at http://abcnews.go.com/Health/WomensHealth/divorce-hard-womens-health-esteem-finances/comments?type=story&id=12759701
Feb 07 2011

Outback Resort Rentals and Sales – Misrepresentation of Accomodations

We made reservations to stay in a cabin named Blue Haven (Blue Heaven on the website). They claimed that it would sleep eight people. We paid $1489 for 4 days during the Thanksgiving weekend. They told us that it would have 1 King and 3 queen beds in four bedrooms. As it turned out, there was one king, it was a comfortable bed. There was one queen, it was very old and sagged in the middle. There was a double bed in each of the remaining two bedrooms. One of the bedrooms was obviously an add on. The only way to get into it was through a door in the main bathroom. It did not have adequate heat and the floor was damp and room drafty. We paid for a unit that would sleep 8, but it would only sleep 6 comfortably. The kitchen table was a small round table to seat 4, there were 4 barstools around a tiny overhang. There were additionally mice in the cabin. We did find it clean but not with adequate toilet paper and paper towels as well as towels for 4 days and 8 people. We additionally had a difficult time accessing cable and the internet which they claimed to have. I contacted the office after returning. The woman I spoke to was very defensive and kept insisting that there were 3 queen beds. She said she would have someone call me. I never received any calls. I finally contacted the superior Business Bureau and made a complaint, no reply.
Feb 07 2011

Efaucets.com – Poor service/no product delivery

the company has much to learn about honesty and customer service! I have been waiting for a $1000 order of merchandise for which I paid, including shipping, up front, one month ago to the day. I get a different story EVERY time I call efaucets.com customer service and the stories range from failed promises of delivery to the usual run-around of "oh, the item left the manufacturer and is in transit". Today, I called for a second time only to be told that, yet again, the item has in fact NOT left the manufacturer and will be another week or two. Do NOT do business with efaucets.com because they are a poorly organized, deceitful organization and I do not trust them to fulfill orders in a timely and honest fashion.
Feb 04 2011

Wedding Gown/Other Bridal Services – Services Given

GREAT BOUTIQUE, GREAT SERVICE, GREAT WORK. ******Thast's right I have no complaints******I don't know who you people are speaking about**** This is my story****I contracted the owner Quanetta Lewis 2 years ago. She was from the first day wonderful. She help me with my gown selection and I was stunning. She was very accomodating with my bridesmaid dresses and all came in on time. Even though I know their was brides who was not happy she has constantly been very professional to me. When I request her about what was being said She embrassed my questions and was very positive even about those who bad mouth her. She service my husband and his men with their Tuxedos and they match my females perfectly. She planned my wedding from beginning to end and let me tell you brides it was beautiful. I additionally gave mysel as she said enough time to make sure that everything was perfect. And yes Ladie it was perfect. She is an amazing lady. She really knows her stuff. I AM SO HAPPY I MET HER. Thanks Mrs. Quanetta for really making my day Memorable and Special.
Jan 31 2011

Whirlpool – Did not honor my 5 year Microwave warranty

I purchased my Maytag over the range Microwave oven in April 2006 It has a full warranty the 1st year and a 2 through 5 year on different parts plus labor.The A&E technician checked my warranty and model and called his office .They called Whirlpool and reassured them it was a correct warranty. I made a copy of warranty cover and warranty. The technician said they would fax it to Whirlpool and would get back to me. Never heard from them . I called customer service at Whirlpool and they said they would not honor it as all their warranties were for 1 year only. As it stands now, they will not honor the warranty. Needless to say I will not buy Maytag or Whirpool again.
Jan 21 2011

SUPER REWARDS – Complete Hoax

Inside Facebook on-line games you earn or buy virtual coins that are used to play the games. Many businesses sell items with an attached "Super Rewards" to earn game credits when you buy something. I fell for an offer for DirectTV and was promised over 1200 gaming coins, let me say, complete hoax. What I find ironic is even Direct TV says "we are two seperate entities", but they sure weren't seperate when I clicked on offer, I was swept quickly to DirectTV's website to sign up, but now they say they are not connected. SuperRewards has no way to contact them through their website and Facebook forwards the issue to DirectTV to respond. Stay away from game credits or coins on Facebook or SuperRewards, all lies!

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Jan 14 2011

RedBox – Charging Practices; Editing Content

Well, my complaint is two-fold: 1) As dozens of other complaints I have read, the Redbox charging practices are at best, questionable. I have been charged $26.00 for a DVD that they claimed was never returned twice, and though they did credit my account once, I had to fight with them to do so. Also, on several occasions, I have not been capable to return a movie because the machine was full or disfunctioning. Then after contacting customer service (which you only seem to be capable to do via email) the greatest they could offer was try another machine, with no credit for the extra costs now incurred as a result. 2) My other complaint is this, after playing close attention to several different kind of movies, I found that Redbox has edited the language and content of their DVDs, including incredibly obvious voice dubs over profanity. I can't find anywhere on their machines or their site describing this practice (other than the standard "this movie had been modified to fit your television" that comes on most DVDs) so that the customer is aware of it upfront. I don't know why and I don't what the point of carrying R rated movies is if they are going to be edited for restrict language and content but it certainly is happening. Originally, I was really excited about this service and the convenience it offered but now all it's proved to me is that if it sounds too excellent to be right, it probably is!

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Jan 06 2011

SeaChange Removals – Terrible Service/Lack of Responsibility

This is a small and sweet version, trust me. First of all, they were late, when I phoned to see where they were, I just heard, ' will be there in 5 ', not hello, sorry, not anything like that. I went to work while my room-mate waited, and waited and waited, at new unit, and this is not a joke, a 5 minute walk, 2 minute drive, to where our new unit was. I arrived home from work at 6pm, to find them still unpacking, and this is a 2 bedroom unit I may add. When they finally finished, around 6.30pm, it had taken them from 9.30am until 6.30pm, a lift was of use at both properties, for a 2 bedroom unit this small distance, and Andrew gave me a discount, ( I reckon I know why now) and charged me $1200!!! Next day, I go to turn on my Sony Wega LCD T.V…not working. It was in perfect working order the night before, as my room mate and I watched a movie, as we had finished packing and wanted to relax. I contacted Andrew in regards to this, to which he was rude and would not accept any responsibilty. I contaced all possible removalists Unions, how amusing, he is not a member of any…this way, he can make up and apply his own rules, like never being responsible for hurt cause when he moves any home contents. I contacted Consumer Affairs, who advised me to contact Dept Of Honest Trading, which I did. They contacted Andrew, who said, I have to take him to court. This is another way he gets away with his lack of professionalism, as it has cost me $2700 now for this go, having to go any buy another t.v. My Mother paid less for the contents of a three bedroom house to be went to the Central coast! There is alot more I could say, but by having as many people aware as possible, so they are not hurt finacially like myself, to these reckless and non-professional rip-off artists, who are as dodgy as they come. Keep your property as far away from Seachange Removals as possible, if you want to keep and maintain them, in perfect working order!!!

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Jan 03 2011

pajama jeans – Pajama Jeans

I had seen this commercial on TV a month ago or so and only saw excellent comments online about it. Today, I chose to order a pair of the jeans. First of all, the website is poorly done and one of the links to order doesn't come up. Finally, i manage to come up with an order form that is confusing, it questions me for a second size and all i can figure out is that they need a second size in case they're all out of the first size so I place in a second size. I fill in my credit card info and click on the next arrow only to find out that I've ordered two pairs of pants and $31.80 in handling fees for a total of $91.70. I was never warned that i wouldn't be capable to double check my order. I looked for an email addy to complain to and found nothing. When i tried to call them on one of their 800 lines I was informed that the order would be practically shipped over night. I tried to call Custmoer Support but it's a holiday. I could reach someone if I tried to order another pair, I'm sure but I have a feeling that they'd just say i'd have to complain Monday and it's not their problem. The pants cost me $29.95 because i saved a small CASH for attempting to leave their website, it was supposed to cost $7.95 for s/h and now they've managed to charge me $91.70 for something that should have been approximately $38. These pants had superior be worth it. Oh, also, they keep putting up these options you have to buy stuff before you finally order your jeans, you have a chance to order a stupid pillow for only $15 and when you click on no you next get a chance to buy some jewelry so when you finally click on that you impatiently click on no for a second time and they've got you, you've ordered two pairs of pants when you wanted one and double the amount of s/h with no address to complain to. Fortunately, there are places the consumer can complain to online and perhaps the TV station where the ad was played. BEWARE. I just tried to call them today, a day later and I keep getting hung up on when I call Customer Service. If I use the toll free order number all I get an an automated voice to take an order. They make it impossible to talk to a human being!! they don't want to hear about all of the complaints and there is no email addy to complain to

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