Beware of using godaddy.com as your website host. Background: I believe I am a significant customer for godaddy's domain registrations (I have approximately 180 of them registered). I went with godaddy initially due to price and a fairly easy, intuitive, account management system and frankly this side of their business is pretty good and I have constantly received excellent customer service from that side. Problem: Even though I was warned in advance by a website administrator buddy about godaddy's lousy service and response to hosting and remote server related problems, I recently decided to use them anyway for my website hosting due mostly to administration logistics (one-stop shopping) it turns out that was a huge mistake!. My most recent unbelievable issue with them is occurring at present. Late Friday night 2:00 AM, I received an email from godaddy that my virtual server was using too many resources and that if I did not take immediate action to correct them it would be shut down. Apparently I did not respond quick enough as I awoke Saturday morning to find that my website was already down! I guess I will stay up nights from now on in case godaddy should choose to email me in the middle of the night! I tried to login into the server in an attempt to see what on world the problem was??? I was locked out of the access. I then went to their customer support portal and requested a power reset... 3 hours later, no notice and still no access. I then called their customer service (really nice people), but they could not figure out what was wrong and all they could do is log a ticket for the host administrators to take a look at it. Said it would take up to 24 hours. Well, 24 hours later with no response (still no access to find out what is wrong) I called customer support again... same result, no help, logged another ticket. At this point I was getting upset, called back for a second time and they told me to try the "chat" contact method which gets you directly to the hosting department. I tried this and within a reasonable 5-10 minutes wait, I was chatting with a hosting support agent. He basically told me that I had violated their policy and was using too many resources, so a website administrator had shut me down and that now I had to get "permission and basically apologize for my actions" and then MAYBE then they would reinstate my access. (I still do not have any clue as to what went wrong and since I cannot log on to see what happened, have no Idea what to even do). Anyway being fairly desperate, I kissed their moronic butts about as much as I have ever kissed one before and begged to be back on to at least retrieve my data and to determine what went wrong. They apparently really like their butts licked in this department, because after doing this they said ok, if you promise to immediately take a look at the problem, you will probably be let back in. This takes approximately 24-72 hours. It is now Monday morning 24 hours after my butt licking, no website/server access. Website has been off since Friday night... unbelievable! Unless you are someone who like to kiss people's butts for no reason whatsoever... Stay clear of the company... my websites and 180 domains are going somewhere else as soon as feasibly possible!