Sir, I'm facing the broadband speed problem from many days, our broadband plan is of Rs. 799 and it is a unlimited plan, but though I'm facing problem while checking my mails and downloading files due to low speed and sometimes it becomes totally dead and sometimes it stops responding. It creates a great problem in my work. Kindly solve the problem as quick as possible. Thanking You Swapan Kumar Howladar A.D 220, Salt Lake.

Sir, I'm facing the broadband problem from many days, but this time I took a step to register my complain to Airtel. As I have my own business, I have to mail my friends and customers on a daily basis regarding my business transactions. I face great difficulties while mailing them or downloading files, my broadband systems runs at a very low speed and sometimes it doesn't respond at all and it turns totally dead, which creates a great problem in my business and to my social life too. I'm having Airtel Broadband Plan of Rs.799, which is an unlimited plan and having a speed of 512Mbps but it is not true because most of the time it remains at a speed of 256Mbps. When I went to your Airtel office at Salt Lake City Center, for a new connection they never ever told us that at a certain downloading limit your broadband speed will decrease and fall down from 512 - 256Mbps. It is creating a major problem in my business and to my working life.. kindly solve my problem as quick as possible, which will help me a lot.. Thanking you Swapan Kumar Howladar