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Category: Auto Insurance & Loan

Feb 22 2011

Nationwide Insurance – Failed to honor claim

I have been a customer of Nationwide Ins for both home and vehicles for 19 years with only two minor claims. My roof received hail damage this past summer and when I realized the damage and made my claim they failed to honor it. They never sent an adju...
Feb 22 2011

Combined Insurance – I have had this insurance for many years and i have NEVER had any problems with claims

This is a good company these complaints are probably because they did not give the correct or relevant information they required. my wife had a knee rupture from slipping and twisting her knee and it bled. we were out of town and had to go to the hospi...
Feb 22 2011

Santander usa – Took payments w/o permission; just debited the act

the company took three payments via debit w/o any authorization. To make it worse they took them from my parents who are not even on the loan! Talk about illegal! I called them and they told me I must have done it and forgot! Why would I use my pare...
Feb 21 2011

Citifinancial Auto – late payment/reposession

well back in june/july i had got behind on my car payment so i went to get caught up and was told at the place where i was making the payment that it would not go through so i called this company and i was told it had been sold to another company so i c...
Feb 20 2011

Santander Consumer USA – CAR PAYMENT BANK FEE

ON THE MONTH OF DECEMBER I SEND MY CAR PAYMENT TIMELY BEFORE THE DUE DATE 12/27/10. ON 1/8/11 I REC'D A TEL. CALL FROM SANTANDER REQUESTING MY PAYMENT FOR 12/10, THAT ACCORDING TO THEM IT WAS NEVER REC'D. I CONTACT MY PERSONAL BANK TO VERIFY ...
Feb 19 2011

Geico – Not a complaint

I'm quick to complain about bad service, so I want to be quick to praise quick and efficient service. My daughter was involved in an accident last Sunday 2/13/11. The car was totalled. We contacted Geico on Monday. On Wednesday the adjuster had ar...
Feb 18 2011

Geico – Failure to insure as agreed

I paid 6 months in advance for basic auto insurance that met Washington States minimum requirements 4 months into the policy they cancelled my policy. They wrote the policy and took my cash. The reason they gave is that I did not sign a waiver for ful...
Feb 18 2011

Infinity Insurance – DONT reply OR RETURN YOUR CALLS, ALL HE SAID SHE SAID, NOTHING BUT LIES, THEY CHARGE YOU FOR THINGS YOUR NOT SUPPOSED TO PAY

I resently rear ended someone who was insured with infinity insurance on 1/21/2011. I am being honest and admiting i am the one at fault. to get to the point the vehicle was insured but i was listed as an excluded driver meaning i am not on the insurac...
Feb 17 2011

GAP Insurence – poor service

I purchased safe-guard gap insurence three yours ago from Lexus of Bellevue WA. I was told that if I totaled my car. the GAP insurence I purchased would cover any difference between what the insurence company didnt pay and the amount I still owed on the loan...
Feb 17 2011

Safe-Guard products intl. GAP Ins. – poor service

I purchased safe-guard gap insurence three yours ago from Lexus of Bellevue WA. I was told that if I totaled my car. the GAP insurence I purchased would cover any difference between what the insurence company didnt pay and the amount I still owed on the loan...
Feb 17 2011

GAP Insurence – poor service

I purchased safe-guard gap insurence three yours ago from Lexus of Bellevue WA. I was told that if I totaled my car. the GAP insurence I purchased would cover any difference between what the insurence company didnt pay and the amount I still owed on the loan...
Feb 17 2011

Santander – ILLEGAL PRACTICES

I WAS TRYING TO TRADE IN MY 2000 CHRYSLER 300 M. THE PROBLEM WAS MY CAR IS OUT OF EQUITY BECAUSE OF THE MILAGE AND HOW MUCH I OWE ON THE CAR. I HAVE WENT SEVERAL DEALERSHIP TO GET RID OF MY HEADACHE OF CAR. WHEN ASKED WHY OWE SO MUCH ON THE LOAN AND WH...