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Category: Department Stores

Feb 22 2011

ZTP Ginseng Birdnest Pte Ltd – Rude Manager

In February 21, my buddy and I went to ZTP Ginseng Birdnest shop in IMM during 2:31pm to purchase some items. We took some items and then went to the counter to make payment. When it’s our turn to make payment, the cashier, who is the manager, d...
Feb 22 2011

Edgars – It's not my fault you hate your jobs

I am so tired of the attitude of the staff members at Edgars Liberty Mall in Pietermaritzburg. In three different departments (baby section, shoe section and customer care), I had to walk around the shop looking for someone to assist me. In all three c...
Feb 22 2011

Woolworths – Poor quality of food products

My husband purchased woolworths chocolate mousse pudding (R44) on Saturday - just in time for Mothers day -- found large lumpy gelatin like substance in the pudding - totally unedible, totally disappointed as this used to be my favourite pudding. Also bou...
Feb 21 2011

Woolworths – Impossible to get assistance

Woolworths call centres are a waste of time and cash!! For 2 days I have been calling, faxing and emailing. Emails don't get responded to and calls don't get returned. Every time you call you get through to a different person who you then ha...
Feb 20 2011

Target – over charge

Me and my mother stopped by our neighborhood target at Chicago Wilson Yard on 02-19-2011 looking for few things for her and me .She was looking for a humidifier, we were on the upper floor when I asked one of the employees for help to direct us to some...
Feb 16 2011

gemb penneys account – turned over to collection

I was turned over to a collection agency allied who ge turned me over to I contacted them and disputed the bill and they gave me the run around I even faxed paperwork to them stating where I paid the bill. They are rude and I can understand but I paid ...
Feb 11 2011

Pick 'n Pay – Lack of Interest in customer concerns

I have complained on numerous occasions to the Store Manager, Call centre and even the Regional Manager with regards to the poor standards at the Sable Square store. The store is dirty and the vegetables are generally rotten and should not even be on t...
Feb 10 2011

Courts Mammoth (MEGATEX) – Bad Customer Service, Late Delivery

I purchased few items from MEGATEX 2011 held in Sunway Piramid Convention Centre. I never thought the goods to be supplied by COURTS until I called up to the dealer to request for the delivery confirmation. The dealer advised me to liaise with COURTS directly...
Feb 10 2011

Clicks – Clicks don't care about customer service

I live in Limpopo but was in Jhb for 2 days. Yesterday I purchased a bottle of Andolex Throat Spray (Red liquid) at Southdale Branch of Clicks as I had to see a doctor in that area (I never go to the south normally). When I got home I saw that I had been ...
Feb 10 2011

Woolworths – Woolworths food can afford to ignore customers

I'm not one to complain, but this is one 'bridge' to far. I have constantly spent up to 5 minutes waiting at the hot food counter to get served and today was no different but this time there was someone behind the chicken rotisserie filling ...
Feb 09 2011

Woolworths – No reason for declining store card application

I applied for a Woolworths store card, TWICE and was declined - no reason was given. I then checked with ITC and I was credit clear, empirical score is 1, no defaults whatsoever. I then applied for an Edgars storecard and they accepted my application w...
Feb 09 2011

Edgars – Edgards Personal Loan customer line is a nightmare

I have a personal loan with Edgars which i will be paying my last installment on end of May 2010 to settle it and have tried (*** knows how many times) to get a person who can assist me with the latest balance amount outstanding. Gosh, its a total nigh...