WE PURCHASE THIS FLOORING IN APRIL 2006.FLOORING SWELLING AT SEAMS AND IT BECAME VERY DULL AFTER WIPING DOWN WITH A DAMP MOP LIKE WE WERE TOLD TO DO.FRIST A LOWES REP. CAME OUT AND SAID THE FLOOR NEED TO BE REPLACED, THEN A COMPANY REP. CAME OUT AND SA...

Be careful in dealing with them. Our carpet was showing wear after 2 years. Just the wife and me. Contacted them, they sent out a 3rd party arbitrator who determined it was normal . Please check your warranty, pay a little more and get your carpet from...

I purchased carpet from National Floors Direct on Oct 9, 2010. The installation job was awful - there is a two inch gully running along the seam of the carpet, which bisects my living room in half. Many complaints from prospective buyers - my house is on ...

I CALLED EMPIRE TO HAVE A REP COME TO THE HOME FOR A FREE QUOTE FOR CARPETING FOR 3 ROOMS. THEY SCHEDULED A REP TO COME OUT THE SAME DAY. WHEN SHE ARRIVED AT OUR HOME, SHE WAS IN PLAIN CLOTHES WHICH WAS FINE BUT SHE HAD NO IDENTIFICATION OR BADGE STATI...

On Oct. 7, 2010, I placed an order of Emser tiles (384 sq ft of "Eclipse Steel", 126 sq ft of "Eclipse Cotton" and 12 sq ft of "Strands Oyster" through a tile broker called Coliseum Tile for a total of $2, 699.92. On Oct. ...

In the beginning of November, I don’t exactly remember the date; I had an estimate done on carpet and tile and made a deposit of $200.00. However, I thought the estimate was too high, so I called customer service to voice my concern. During that ...

these people refused to leave my house, past the point of awkward moving right into scarey. They way overbid at 2800, called his boss got it to 1800, wouldnt leave till i signed a contract. the carpet lasted 18 months and now all seams are coming up. t...

price of lays should be less from 10 rs to 5 rs

I went into the Strubenvalley shop the first time at the end of May, George came to my house to quote on the 2 June, I went in afterwards to pick floors, which off course I had to do 3 times, because they never had stock of anything. It took him a week...

I bought hardwood and instalation this past week because I had company coming over the weekend and my dining room was pet soil on it. They were supposed to install the flooring on Thursday as my guests were coming on Firday night. They stripped out ...

November 2009 bought over $4, 000 in pergo flooring and installation.Contractor started mid November and finished mid Feburary .Incorrectly installed, floor is bowing and quarter round peeling .Have tried to get some resolution from Lowe;s, they all...

Lied to us and told us we could not install hardwood due to slanted floors. Cancelled evening before AM whole house recarpeting so we had to unpack and repack. Seams throughout house visible and puckering. Living room carpet two distinct colors (two dy...