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Category: Hotels

Feb 11 2011

Marriott International – Bad service

I went to mariott in egypt cairo zamalik and i was asking for the prices of the rooms so the bell guy and his maneger his name is hamdey tarek stoped me in the lobby to request me about the egyptain president speach this happened on the 1 february 2011 11:...
Feb 11 2011

Protea Hotels and Inns – Customer accused of abusing loophole in system

Booking made on internet and rate quoted R904 pnight. Booking confirmation received with rate reduced to R750 pnight. Colleague referred to lodge additionally received lower rate. On check-in told rate was R904 - requested review and assured would be done. On ...
Feb 10 2011

Protea Hotels and Inns – No customer respect or confidentiality

I stayed at Protea a couple of times. They require all my personal information to make a booking. My personal information is abused to send me emails and phone me on my cell phone repeatedly to try and sell me their 'loyalty' cards and other ...
Feb 08 2011

Expedia.com – False Advertising-Misleading Advertisement

Expedia promises 50% discount for hotel bookings on the condition that names of hotels will not be disclosed untill after booking and purchase is unrefundable. Well, for a $123 room, Expedia charges $111. What a fraud. Do the math. 50%? Expedia should ...
Feb 08 2011

Hotels.com – Price Match BOGUS

I was looking for a hotel in Keystone, CO for my husband and I for Presidents' Day weekend (18-21 Feb, 2011) and found a hotel we thought we'd like on several sites. Priceline had it cheaper (without bidding), but as we had had success with H...
Feb 08 2011

Travelocity – Trip booked on wrong date

To whom it may concern: February 3, 2011 I surfed the web for Mardi Gras New Orleans and package deals came up for hotels. The only thing you see is the stars no information on the hotel name itself . You received the information after you put your per...
Feb 07 2011

Weston Inn – Worst motel I've ever stayed

I was rented a room that was filthy. The bed did not have clean sheets or pillow cases, the towels had greasy hand prints on them, same with the roll of toilet paper greasy hand prints, floor had not been vacuumed, tub had not been cleaned, no soap in ...
Feb 07 2011

Hampton Inn Temecula California – General Manager very rude

Recently, on a trip to Temecula California to bury my wifes mother, we experienced a level of customer service so poor I felt compelled to let as many people know about it as is humanly possible. Our adventure began at the Hampton Inn on Jefferson Stre...
Feb 07 2011

hotels – Do Not Book with them

I made a reservation through hotels.com Only because I was led to believe that I would receive a rebate. I read and re-read the requirementsvery carefully. I even had the help of one of their reps!!! After I completed my stay I immediately sent the re...
Feb 07 2011

Econo Lodge – Cancellation Policy

I booked a room with EconoLodge 2458 N. Central Expressway, Richardson, TX 75080, scheduled to check in on Feb 5, 2011, due to the weather in my city, I wasn't capable to make the trip... being that there was bad weather there in TX they should have ...
Feb 07 2011

Riu Vallarta – Wallet stolen in locked safe

January 29, 2011 to February 5, 2011 Riu Vallarta room 2029 I am a seasoned traveler and have been all over the world in the last 20 years. This is the 5th all-inclusive resort I have been to, and the second Riu resort in Puerto Vallarta. I consider my...
Feb 03 2011

Agoda – hotel booking

i booked hotel with agoda 29 jan to 6 feb 2011 in boracay phillippenes, agoda advertise deluxe room, but deluxe room has no matress instead foam bed, very uncomfortable, agoda advertise full breakfast, but they serve only tea and bread with jam, ag...