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Category: Landline & Home Phone Providers

Feb 21 2011

TDS Metrocom LLC – Unethical Practices (Residential Service)

I was a residential customer of TDS Metrocom LLC (TDS) for some years now. Today, I filed a Federal Trade Commission (FTC) compliant opposed to TDS February 21, 2011 based on the below. November, 14-17, 2010, I requested my residential phone service be t...
Feb 20 2011

ILD Teleservices – Unauthorized Telephone Bill Charges

My AT&T Residential Telephone Bill, dated Feb. 11, 2011 and received Feb. 19, 2011, unauthorized charges payable to ILD Teleservices emerge on page 4 of that bill. Alledgedly, on Jan. 29, 2011 I was charged a UNIVERSAL SERVICE FUND FEE of $0.60, and a ...
Feb 20 2011

Verizon – Charge off on credit report when they charged me twice

I have been trying to get a charge off cleared up for months. Verizon charged me for two DSL lines when i have one home then sent the information into collections Will someone from Verizon DSL please try helping me with this? I want to clear up my cre...
Feb 19 2011

ATT – U-Verse

It's been 3 weeks since the original order was placed to have my number ported over from another carrier. AT&T, through their lack of communication, has caused delay after delay. First, they were missing some information, that I found out about ...
Feb 18 2011

Telkom – No telephone

We have not had a phone that is operational for over 2 months now, Telkom are not capable to fix this problem, we have contacted and reported this over and over to their call centre, they have sent people out who obviously do not know what they doing as t...
Feb 18 2011

Time Warner – Phone service

I have a "no frills" account withTime Warner-Phone service for my landline. After the year's contract was up, we kept the service, still with no frills. no long distance/calling id/message service/etc. Just plain phone service. When we g...
Feb 17 2011

Comcast – Service/Product Reliability

I'm on day two without the premium HD channels that I'm paying for. I returned my HD/DVR package because of a problem. Returned home and followed the usual instructions to activate the package and ended up with 13 channels, note; I subscribe to their...
Feb 16 2011

Magi Jack – Calling issue

I have been problem with Magic jack for a long time, every month they make some changes and then no one capable to recieve calls from any cell phone carrier. When contacted Magic Jack people they don't even know what is the problem and constantly tra...
Feb 16 2011

Verizon – Refusal to reverse unathorized charges

Upon noticing unauthorized charges for services I neither request nor received "14.95 for Info Techno MthlyFee" on my VERIZON home phone bill for November 23 and Dec 25, I contacted Verizon on February 16 at 1-800-837-4966 but was told that t...
Feb 16 2011

ZPDI 3rd party phone srvc. – billing me fraudulantly, scaming,

I and my room-mate have been battleing this same issue with ZPDI and our actual service provider, Centurylink for almost 4 months. Our Bill is now at $500.oo and our service is disconnected except for, get this, "INCOMING CALLS". which is no ...
Feb 16 2011

WindStream – No customer service

Have had nothing but problems with slow DSL speeds on a single dedicated line we had installed to use as a work from home line. Called the 800 number for a second time for service and told that my repair slot time was between 9 am to 7 pm. There goes about the 4th...
Feb 15 2011

Telus – over charging poor service

i ve had nothing but problems with telus and ive had enough anyone out there same that would like to start class action lawsuit everything from poor service overcharging slow service in my case over 6 weeks waiting to get telus services hooked up then...