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Category: Satellite & Cable TV

Feb 22 2011

Direct TV – Contract

Direct TV and AT&T have been jerking us around for about 2 weeks now. Been a customer for about 18 years. Got tired of over paying they said they'd make it right. Bottem line they sold me a bundle for TV and AT&T high speed internet. They installe...
Feb 22 2011

Dish TV – weak signal

My VC no. is 01504884294 .I complained at the noida call centre on the 19 th of feb vide complaint no.54391517. I was told that the complaint would be resolved within 24 hours .But I am sorry to say that no effort was made from your end to resolve the ...
Feb 22 2011

ATT/UVERSE – Poor Service All Around

Since getting the AT&T U-verse bundle on January, 7 2011, we have had nothing but poor service. The whole system freezes intermittently leaving us without phone/tv/internect connectivity. We are now on our 5th service call with no sign of relief. Today...
Feb 22 2011

Direct TV – charge for repair

Charged 49.00 for in home repair that was not installed correctly in the first place. The tech guy who made the repair stated that it was not done right the first time. We explained to the Direct TV customer service person who just blew us off. Stay aw...
Feb 21 2011

DirecTV – Misrepresentation, unjustified rate increase

On January 15 2011, I contacted DirecTV satellite services to review my account. The purpose was to determine whether to continue service with the company after having been a customer in good standing since 2003. Disclosing that I was considering swit...
Feb 20 2011

Airtel DTH – Recharge issue after 3 months

Hi, After a lot of frustration while logging the complaint on Airtel Digital TV toll free, I'm writing this mail. I had recharged my account on 09 Nov 10 for one year with Rs 2647/- via internet recharge option of Airtel. after completing the t...
Feb 20 2011

Direct TV – Bait & Switch

the company is a poor excuse in the country. I signed up for Direct TV in Sept 2010 and within 4 days a sales woman called and convinced my wife about a special deal. She did not tell her that you can't go back to the same package when deal is do...
Feb 20 2011

Direct TV – They steal from your checking account

Let's say your bill is $76 per month, and you pay your bill on time every month, never late. But a customer service rep thinks that they deserve more cash from your account, they just take it without asking. When you challenge this as an unauthor...
Feb 20 2011

Direct TV – Unauthorized charge to my bank accout

I cancelled my Direct TV service in January. I paid my final statement and sent my receiver's back, they got them and everything was fine. Out of the blue without my knowledge they charged my bank account $107. When I called they told me that char...
Feb 19 2011

infinity dish network – non-refund

We ordered Dish Network from Infinity Dish .They misrepresented themselves by saying they were Dish Network.When we talked to their executive Shaden ext 3544, She said the total cost of hook up would only be $49.95 plus tax ($51.06).When I checked...
Feb 19 2011

Offerwire – Not Honoring Rebate

I ordered Triple Play service from online comcast authorized retailer in October 2010. Due to some contractor mis-scheduling I did not have my service activated until day after thanksgiving 2010. Comcast had to run a new wire since the house we moved i...
Feb 19 2011

optimum – Fraudulent Charges

I have been with Optimum or Cablevision since September 2010. I have had issues with their service but nothing that rose to outrageous like the call I got last night on Thursday, 2/16 at around 9PM. The woman called and said that a previous tenant in t...